Design Driven Employee Experience (EX) Training

CONTACT FORM

1 Day

İstanbul

Barbaros Point Hotel

Who Should Attend?

  • HR Teams
  • Transformation Leads
  • Change Management Teams
  • Team Leads
  • Managers

Benefits of Training

  • Redesign of Employee Experience in Accordance with Best Place to Work Strategy
  • Create insight-based experience maps within the scope of the Employee
  • Developing Innovative Solutions for the Organizations to Attract Employees with the Skills they need, to Integrate Employees into the Company Vision, to Use Their Competencies in Accordance with company objectives and to Increase Their Loyalty to the Company
  • Learn the “Open Organization” Approach which is implemented in the most successful companies in the world for the customer and employee satisfaction

Content

Employee Experience Design with Design Thinking

    • What is Design Driven Employee Experience?
    • How to Establish the Relationship Between Employee Experience and Customer Experience?
    • EX – CX Approaches Needed to Have Agile and Innovative Company Culture
    • Global Best Practices

Design Thinking Steps

    • – Understand Need / Opportunity and Discover
      – Define Problems and Objectives
      – Identifying Employee Persona
      – Employee Journey Map (AS-IS Employee Journey Map)
  • Ideate
    – Creative Thinking Techniques
    – Creating Solution Suggestions
    – Elimination
  • Prototyping & Evaluation
    – Storyboarding
    – Role Playing
  • Clarify To-BE Employee Journey Map

Harvard Case Study

Why BA-Works

IIBA Accredited International Trainings
Harvard Case Studies
Internationally Known Trainers
More than 600 Companies Preferred

For more information CONTACT US