2 Days
Virtual Training
The training will be a live event in a virtual environment. You can attend the training from any location via web conference method. The training will be held in English.
Who Should Attend?
- Product Owner
- Product Managers
- Business Analysts
- Business Analysis Managers
- Project Managers
- Business Consultants
- Business Unit Team Leaders and Managers
- Enterprise Architecture Specialists
- Demand Managers
Course Content
Fundamentals of Design Driven Business Analysis:
- Challenges in Scope Definition Process in Projects
- Benefits of Design Driven Business Analysis
- ‘Design Thinking’ and ‘Design Doing’ Methods
- Design Driven
– Business Model Development
– Product and Service Design
– Customer and Employee Experience Design
Design Thinking Steps:
- Understand Problem or Business Opportunity
– Understand Business and Customer Needs
– Persona Identification
– Customer Journey Map
- Discover
– Empathy Map
– Mind Map
– Insight Research Concepts and Techniques
- Ideate
– Creative Thinking Techniques
– Creating Solution Alternatives
- Elimination
– Critical Thinking Techniques
– Prioritization
>> Wow-How-Now Matrix
>> Prioritization Matrix
- ROI Calculation
– Prototype & Test
Scope Definition
- Conceptual Design of TO-BE processes
– Business Model Canvas
– Scope/Lean Canvas
- Determining MVP (Minimum Viable Product)
Case Study
Benefits of Training
- Helping project stakeholders to process in the same strategic direction by using principles of design driven analysis
- Helping business units in demand maturity before forwarding their requests to the IT department
- Designing the solution scope that generate value through customer-focused approaches
- Reducing change requests by preventing scope shifts
